Testimonials

Dear Mr. Sweeney,

Just a few lines to express my delight at the very professional and exceptionally pleasant service you provided when I came to you looking for a made-to-measure suit. The garment I acquired is absolutely perfect. The cloth, fit, and workmanship leave nothing to be desired. Indeed, many a tailor of bespoke suits would be envious. I wore the suit for the first time at a cultural event and was undoubtedly the best dressed man at the venue (a clear case of 'primus inter pares'...). Many thanks for providing such a truly superior suit. With kindest regards, 

R White, Ulm, Germany

Dear Mr Sweeney,

I'd just like to add my name to the VERY long list of people who have received the same exceptional level of customer service from you as I have.

How many other businesses would take the trouble to personally contact a customer by telephone in the evening to check if I had experienced a problem trying to place an order online? (I had been trying to pay for my order, but was having problems getting the transaction to go through and thought I would need to call the following day).

After a lovely conversation, you kindly took my order for Roller Towels and Linen Glass Cloths over the phone and I received them very quickly, along with your beautifully handwritten invoice and compliments slip. I felt I had stepped back to a time when customers were truly valued and not left on hold in a Call Centre queue.

I can't tell you what a pleasure it was to buy from you and I shall certainly not hesitate to return.

With my grateful thanks and kindest regards,

A Kingswood, Derbyshire

Dear Aidan,

Thank you so much for the excellent braces, which are just what my husband wants.

How lovely to come across such a friendly personal company in this computer age - and the beautiful handwriting took our breath away. Do please keep it up - it restored our faith in humankind!!

With very best wishes.

Mrs G Brown, Sussex

Dear Aidan,

Just a short note to thank you for my recent order, a delightful and impressive internet shopping experience. Fast delivery, even to the Scottish Highlands, beautifuly packaged, and a very nice hand-written note enclosed.

You have somehow managed to combine internet shopping with the personal, friendly, and professional touch which I'm sure exists for each customer who enters your shop.

Mr D Clegg, Inverness-shire

Dear Mr Sweeney,

The two sets of braces you sent have proved a very good investment.

I wear one or the other each day on the sheep farm, and they never fail, unlike the shoddy Chinese attempts which were a constant source of irritation by giving way at awkward moments.

I also wear them on visits to Sydney, in theatres and at the Royal Automobile Club of Australia.

Compliments from us both.

Mr J Hookey, New South Wales, Australia

Thank you for the swift delivery of the two pairs of Meyer cords ordered only yesterday and arrived today.

What excellent service, I'm really impressed and will be back to order more when needed!

Mrs M Wilde, Warwickshire

We were very pleased with the braces we ordered. Oh if only we were blessed with a wonderful men's wear business like yours. All ours have been priced out, and turned into gastro pubs or coffee shops. Sadly the days have gone here when family businesses were the norm, now there is nothing left for the older people. Thank you again, and it was lovely to get a proper signature at the bottom of your letter.

Mrs J Bennett, Sussex

A very good morning to you, Mr Sweeney.


Within the last few minutes a very nice pair of men's white braces has appeared in my letter box. Curiously, from your shop in Brecon to Coventry is an amazingly long walk; what an excellent service!

From order to receipt has been within 24 hours.

Such personal service is uniquely rare and very commendable indeed.

Much appreciation!
With kindest regards.

Mr J Poole, Coventry

Dear Aidan, Thank you for your very prompt services, braces received this morning (ordered yesterday afternoon). I am sure they will meet my needs. With any pair of braces, the weak point is always going to be the clips. These clips are the best quality that I have seen on any braces. Will definitely be back for another pair, in fact I can see them being ideal for use with my leather motorcycle jeans as well as denim. The standard size were just right, leaving about 2" of slack left (I am 5' 9" with 40" waist).......I will be back !

Mr Brian Johnson

Braces arrived by post this morning, goods exactly what I wanted. Thanks for prompt and efficient service.

Mr D. Green, Sunderland

Dear Aidan,

I recently purchased a pair of gold sleeve garters online which are very hard to come by.

They arrived within a few days and I absolutely love them, I couldn't be more happy with the service and I will definitely be making regular purchases!

Thanks again!

Mr M Moore, West Lothian

Dear Aidan, 

 

Just a note to say a big ‘Thank You’ for my order.  I received the braces this morning in the post.  My husband is delighted with his braces.  

 

There is no shop here in Dublin that sell the braces I ordered from you.  You have a great selection of braces


I compliment your swift delivery and professionalism.  

 

I have placed orders with you before.  I will remain a loyal customer. 


Thanks again for a great service. 

 

Have a nice weekend. 

 

Mrs J Bates, Dublin
Many thanks for the speedy service, I am really impressed. 
Braces are a treat, great quality.
Thanks.

Mr P Gayter, Dorset

Just to say thanks so much for the prompt delivery. So glad I found these spotted handkerchiefs, they are for a present for my father in law who hadn't been able to find them, so it will be a lovely surprise for him.

Thanks again.

Mrs S Last, Suffolk

An enjoyable chat with the "young" lady who answered my initial enquiry. Aidan promtly followed this up with product information. Antimacassars ordered 2pm on Wednesday - delivered next morning. Quality of product, price and customer service Excellent! Will shop again!

Mr J McKeesick

Brace yourself..... Great professional fast service, and braces are just the job... enough said. I know where I will be shopping if my troose are fallin' doon.

L Addison, Lanark

I've been wearing braces for 6 years and during that time I have had more disappointments than I can count when buying braces, even from reputable gentlemen's shops. Sub-standard materials that fell apart or the elastic was so flimsy that if I had some change in my pockets, the trousers would want to head south. Then I decided to try Aidan Sweeney braces and took a chance buying 3 pairs and what a difference, very robust elastic braces, same with the leather tabs, no chance of them tearing and top quality metal fittings. I could not be happier and I will be purchasing 2 more pairs so that I have all 5 colours.

Mr R Auclair, Wembley, Middlesex

Dear Aidan

I wore them for the first time this morning on my walk with my wife around our local park. I was impressed. Unlike all my previous clip on braces which have twanged off at the first sign of pressure and given up in the clip department after only a short period these showed my walking trousers no mercy holding them in their vice-like grip without relent. I was impressed also with the two year guarantee offered with them although their obvious quality is such that I doubt that I will ever need to take this up.
On opening the order yesterday my wife also was impressed, mockingly suggesting that in wearing them I would be like "a puppet on a string" and "might not the clips double as mouse traps?"
Thanks and all the best to you.
            
Mr A Jeffs, West Midlands
Dear Mr Sweeney
I received yesterday, the package.
Everything was allright. Good price and perfect service.
Thanks for all!!!

C Vallejo, Spain

Dear Mr Sweeney,

Thought I would send you a photo of your tapestry antimacassar. We are throughly delighted and wanted to show our pleasure to you. We will certainly pass on your website to our friends.

Thank you again.

Mrs J Cook, South Australia

Good Afternoon, Wow, what can I say. Delivery impossible. How did you do it? Maybe sent by Welsh Dragon Express. Words fail me, I have never had delivery like this, order [yesterday afternoon, braces] arrived lunch time today. As Arnie once said..I'll be back. Thank you, it has been a pleasure to deal with you. Oh by the way.....They are on, comfortable trousers at last. Regards

Mr J Snowden, Leeds

Dear Mr Sweeney,

This is just to let you know that my braces arrived to-day and I am very happy with them and the quality. It is nice to know that there are people like you who sell quality clothes from the UK.

I am from the UK myself - Clitheroe, Lancashire - and after growing up with quality I have never lost my appreciation for it.

Thank you again

Best Regards

Mr C Rung, Western Australia

Dear Aidan,

Today I recieved the oven gloves from your shop. Thank you very much for them. I was so glad to find them at your website. I know them from a former friend of my mother and I love them! I'll give one pair to my mother at Christmas. I'm sure, she will be very happy. We can't find them in Germany and the old ones are no longer in a good condition :-(

Best wishes

Mrs G Philipps, Hannover, Germany

Dear Mr Sweeney,

Last Thursday, you sent me a red spotted handkerchief by express delivery. It arrived on Friday morning and as a result we sent a very happy 4 year old pirate off to school on Monday. I just wanted to say thank you very much for the excellent service - and the very smart handkerchief.

Best wishes

Mrs N Merritt

Hi Aidan,

Your braces arrived in the mail today. As I’m out in the bush a little, my mail gets delivered by car or van and a note was left in the letter box advising me that there was a package at the local post office 6 klms away. So I drove down this afternoon and picked up your package which arrived in pristine condition for which I do thank you and they are a perfect size.

Aidan, this transaction has been very easy to transact and it’s because of your very good business sense and your great customer service.

I’m delighted and hope that I can do much more business with you!

T. Cashin, South Australia

Hi There,

Just a quickie to say that I am grateful for the terrific service that your company provided.
I ordered online about 2200 on Monday 15th and the items [Grip Top socks] were delivered to me today [Wednesday] before noon.
Thanks for first class service.
I would recommend your company and would not hesitate to use it in future.

Mrs I Coull, Fife

Dear Aidan,

I just wanted to say thank you for the great service you provided. I ordered braces for my husband only on Sunday and received them today [Tuesday] already. The braces fit perfectly. I really appreciate your fast service, proper packaging and great quality product. I will recommend your website to my friends. I wish you all the best.

Kind regards.

Mrs Sicak, London

Dear Mr Sweeney,

Many thanks for the prompt despatch of my order.

I am absolutely delighted with the braces and the size allows me some
latitude in adjustment.  Comfort at last.

Best regards,

Mr C Harrington, Maidstone

Dear Aidan,

Thank you so much for the goods which arrived safely this morning. Everything is perfect. It was particularly touching to receive the handwritten note from yourself.

Mrs M Houghton, Northern Ireland

Just to say thank you for the order you sent us. The braces were perfect, very strong, and the order was prompt. We will certainly recommend you to our friends. The picture of you all as a family was so nice. Thank you once again.

Mr & Mrs A Currey, Essex

We received the braces this morning. It is lovely to be able to get the grips extra strong. I am going to order another pair now for a friend. And indeed, together with the other testimonials, we very much appreciated the handwritten note. With best wishes.

Mrs T Fewster, West Yorkshire

Hello. I would just like to Thank You for attending to my recent order for two pairs of socks so quickly. I was delighted with what I had chosen. It was also very nice to receive a handwritten Thank You note too. Once again Many Thanks

Mrs Z. Evans, Stafford

Hi Aidan,

Just received my order ESB-XXL-NY Wide, extra strong braces for trousers, and I am very very pleased with your product and delivery time.

I will shop with you again in the not too distant future. Your little hand written welcome note made me feel as if I was standing in your shop, what a nice change.

Best Regards

William Peden, Portrush, Northern Ireland

Dear Aidan Sweeney,

My order received to day, Thank you. From the moment I visited your website everything that followed has been first class. The ease of ordering, prompt delivery, and your personal thanks for the order is customer service at its very best.  

Kind regards  

Mr Rob Blakeburn, Milton Keynes

Just to say thank you for your excellent service and prompt reply to my query. I ordered on Sunday and the goods [braces] arrived in Malta the following Friday. I shall certainly use you again, and recommend you to others.

B Burton, Malta

Aidan,

Thank you - a long hunt to find exactly what I want [dark blue knee length socks] and will be ordering more. They arrived well before expected and we live high in the Highlands.

I am delighted!

And I appreciated the hand written compliment slip.

Kind regards.

David Wilkinson, Aberdeen

Dear Aidan,

Braces ordered yesterday afternoon. Arrived lunchtime today. Can this be the UK? Be assured I'll be recommending you to anyone I know who needs the type of goods you purvey! Thank you.

Mr S Robieson, Sussex

Good morning, Mr Sweeney.
The parcel arrived safely a few minutes ago.
Perfectly packed. Well documented. Your memo, a nice touch.
Delighted with the goods.
It has been a thorough pleasure dealing with you and I wish you and your team well.
Kindest regards,

Howard Shearring, Margate

Dear Aidan
I just wanted to say thank you for the excellent, personal service you provided in producing a top quality made-to-measure suit for me recently. The journey from Hereford to Brecon was well worth it and I look forward to returning to your outfitters again soon.
With very best regards.

Dr Simon Madge, Hereford

Thank you for the prompt delivery of the braces I ordered. They were exactly as described and fitted well. Nice to know that good customer service still exists.

Mr Lewis, Lancashire

Dear Mr. Sweeney,
This is to let you know that the trousers which you were kind enough to send me have arrived safely.  Thankyou very much.  I could not wait to try them on and I am pleased to report that they fitted perfectly.
Yours sincerely,

Mr A Curtin, Australia

I ordered the extra strong braces online on Saturday morning, within 20 minutes we had received a phone call with a question regarding delivery and by Monday afternoon my husband was wearing them! Exceptional service. Thank you!

Mrs Heather Manton, Dorset

Dear Aidan,

A million thanks for such excellent service. It was indeed a pleasure not only to talk to you but also do business. You came over to me not only as one of "nature's gentlemen" but also of the "Old School" where good and caring service is paramount which is lacking in many quarters today.

Best wishes

James Ormiston, Cumbria

Thank you so much Aidan for tracking down 20 pairs of Wolsey socks for me that were discontinued. They arrived safely in New Zealand and to top it off they were VAT free. I am delighted with the purchase, the service and the saving. I can whole hearted recommend you for providing me with just as a good a service as if I had walked into your shop in Brecon

Mr J Atkinson, New Zealand

Dear Aidan,

Many thanks for goods received. "Wow" what service, what a delight to spend money! In this day and age service like this is extremely rare.

Thanks once again. I will place another order with you in near future.

Kind regards.

Chris Skinner

Thank you so very much for the extremely efficient service I received from you in connection with the above order.  I have now worn the pyjamas and they are really wonderful.  I had difficulty finding cord pyjamas - so glad I found you.

I will be purchasing clothes from you in future.  I really like the personal note you hand wrote and put in with the order.  This rare old fashioned etiquette was very much appreciated.

Very best wishes

Peter Newsom, Melksham, Wiltshire

These wide extra strong clip braces are ideal in every way, the best I have ever bought. They are only surpassed by the customer service provided by Aidan Sweeney. Thanks to you all.

George Fleetwood, Norwich

Hi
I am absolutely delighted with my order, a good quality product and
excellent service. I will be ordering a further item shortly.
Many thanks

Charles Kennett, Tamworth

Just wanted to let you know how pleased I was with the entire ordering process! I bought a pair of shirt garters from you on Sunday and received them this morning [Tuesday] along with a hand written thank you! Very much appreciated, fast delivery, excellent service and an excellent product. Many thanks.

Ellis Donovan, Cambridge

I Am Just Writing To Express My Appreciation On A Great And Very Fast And Efficient Service. I Am Very Happy With My Purchase And I Have No Doubt I Will Be Ordering From You Again. Thank You Again From A Very Satisfied Customer. It Has Been A Pleasure To Do Business With You.

Mr Sukhwinder Singh, London

Many thanks indeed for your incredibly prompt and courteous service. Tablecloth arrived yesterday, beautifully packaged. Thank you,  

Anlouise Snedden, London

Congratulations on your excellent service, received the next day after ordering - can't say I've experienced that recently!

It was the excellent feedback on your site and your competitive prices that made me order from you in the first place!

Mr S Chapman, Hampshire

Dear Aidan,

The braces are excellent, just the support I need! I look forward to wearing them.

I enjoyed our conversation and have taken pleasure in receiving such a beautifully written letter.

With my very best wishes.

Mr G Harwin, Cambridgeshire

Thanks for the scarves [red and white spotted handkerchiefs/neckerchiefs] - they are perfect for my traditional Guernsey wedding - groom's party are wearing them!

Miss D Gaudion, Guernsey

Dear Aidan,

I went to Savile Row, looking for a made to measure suit, and was disappointed with the service and the overall experience. A friend recommended you, and one cold winter's day we set off for Brecon. There you received us with the warmest of welcomes, and the full personal service of tailoring that completely lived up to my expectations of the experience of buying a custom made suit.

The final result fits like a glove and is the first of many.

You are a consummate professional and your personal service is truly exceptional.

Many thanks indeed.

Professor Martin Kitchener, Cardiff

I ordered a pair of extra long black braces from you on Friday, and these were delivered to me today (Saturday). I must say that I have been Super Impressed with your Efficient and Courteous Service, not forgetting the Quality of Product and Customer Care. This standard it is rare, Thank You for that. Sincerely Yours.

David Okangba, Penzance, Cornwall

Received the men's braces I ordered yesterday. Very pleased with next day delivery and the quality of the item is outstanding, I could probably tow my car with them!

Good width, brilliant buckles and fittings, and very long (what I wanted).

Kind regards

Mr P Sheals, Newport, Gwent

Hello Aidan,    

Pleased be advised the shirts arrived in this morning's post. They are absolutely beautiful, I'm very pleased & they fit perfectly.

Once again thank you for your cordial & prompt service.  

Best Regards,

Mr L Boorman, Victoria, Australia

Thank you very much, my order arrived, beautifully packaged, this morning, and these singlets are at least 4" longer than those currently being worn by my husband. I think he will be delighted, and that being the case, I shall certainly be shopping with you again in the near future.

Cordially,

Mrs W Kent, Rayleigh, Essex

Dear Mr Sweeney,

Following our various telephone conversations, thank you for the supply of 40 handkerchiefs/neckerchiefs received this morning. I suspect that I will be back with a further order in the not too distant future.

It has been a particular pleasure to discover there is a business such as yours which still survives and prospers on the basis of good old-fashioned courtesy and service. Long may you reign!

With very best wishes.

Richard James, Bristol

Many thanks for the prompt delivery of my order.

Your attention to detail, personal service and customer communications are second to none!

I arrived as an unknown 'Silver Surfer' and ended up up feeling like a friend of the family.

I look forward to making future purchases with you.

Keep up the good work!

Mr M Thom, Dumfries, Scotland

Dear Aidan,

The 3 pairs of extra long braces arrived today. These are the first braces I've found which stay firmly atttached to my trousers when I bend or stoop.

Thank you very much for your kindness and thoughtfulness, it is much appreciated.

Brian.

Brian Pears, Gateshead

I have just received the goods I ordered from you. How nice that included was a hand written note thanking me for shopping with you. Well done. At a time when standards are slipping, yours are maintained. I will be recommending you to family and friends and will be using you again.
Thank you.

Mr Gerry Hull, Bacup, Lancashire

Dear Aidan,

Having placed my order of Meyer cord trousers yesterday, thank you very much for the prompt delivery of them today.

Your super customer service is much appreciated.

With kindest regards,

Michelle Crawford, Thames Ditton, Surrey

Hello Aidan,

I received the braces on Monday - many thanks for all your help and advice. I haven't given these to my husband yet as they are a Christmas gift but I gave them a quick look over & they appear perfect. I know he will love them.

I hope you have a Merry Christmas & look forward to doing business with you again.

Kind regards,

Mrs R Peterson, Connecticut, USA

Dear Aidan

Once again, thank you so very sincerely for quite such a wonderful job with the handkerchiefs - they are IDEAL for the job, really truely ideal. I am most grateful for your assistance.

Please find enclosed a token of my thanks, and very best wishes,

Drummond.

http://www.dmcmagic.com/

The Hon. Drummond Money-Coutts

Dear Aidan,

Many thanks for your prompt repsonse. The braces look fine - a lot sturdier than ones bought from John Lewis and M&S.

Best wishes,

Mrs Daly, Sheffield

Dear Sir,

Just to let you know I have received my braces and that I am very pleased with them.The quality is very good. I ordered them on the 18th and got them on the 19th. That is top service.The best I have had, and I thank you very much.

Yours,

Mr R Sheppard, Colchester

Thank you for sending the braces. The heavy duty pair are excellent. Long enough to be comfortable and the fasteners are superb. For once I can bend down in the garden without the dreaded "twang" of the back fasteners coming adrift!

Can you please send me a further two sets of the heavy duty braces in wine and mid grey. I did appreciate your follow up phone call this afternoon and the excellent personalised service.

Peter Walton, Whitehaven, Cumbria

Many Thanks Aidan, received the handkerchiefs yesterday the 14th and I'm am truly delighted with them. Thank you again, Kind Regards.

Valerie Matthews, Adelaide, Australia

Dear Aidan,

Thank you for your prompt services. The braces were great and my husband and son look fabulous and were very comfortable. Best wishes.

E. Cookson, Altrincham, Cheshire

I purchased a pair of Anatomic boots from your shop in Brecon. These are probably the most comfortable shoes I've ever worn, but more importantly I'd like to thank you for the professionalism and friendliness extended to myself and my wife during our visit, and I would not hesitate to recommend you to anyone.

John Allinson, South Wales

Dear Aidan,

Thank you again for all your help with my Dad's braces. The wide braces have been superb and have done sterling service for the last week.

P.S. The second pair has just arrived. What great service! Thank you again.

Mrs J Steinitz, London

Hi Aidan Sweeney & Mum,

We popped into your shop last week to buy some braces for my husband's leather biking trousers, well they turned out to be fantastic exactly what my husband wanted.

We would recommend your website and the shop experience very highly, the personal touch having the braces measured for an exact fit. It was like stepping back in time, what a fantastic experience.

Be assured your name will be passed around. Many Thanks for everything.

Mr and Mrs Griffiths, Clydach, Swansea

Dear Mr Sweeney,

Following my telephone conversation with you I can confirm that I received the Donegal tweed overcoat today that you ordered direct from the woollen mill in Ireland. It is quite remarkable considering the dreadful weather that we have been having that it arrived only two days from when the order was placed with you. I am delighted with the coat which following your advice fits me perfectly and the herringbone tweed with the gold lining looks stunning.

I would also like to say that I found your customer service absolutely fantastic. It is very rare these days that you can get such excellent service with the customer's personal needs clearly at the centre of it. I will have no hesitation in using your shop again and look forward to doing so.

Thank you once again for going out of your way to help me which is very much appreciated.

J Noakes, Crewkerne, Somerset